Privacy Policy
How Shaleen Global collects, uses and protects your information.
Who we are
Shaleen Global Business, Immigration & Quality Solutions (“Shaleen Global”, “we”, “us”) operates this website and provides business, immigration and quality consulting services from Lot 121 Thomas Street, Kitty, Georgetown, Guyana. You can contact us at info.shaleenglobal@gmail.com or +592 654 4029.
Information we collect
We collect information you give us directly and limited information collected automatically:
- Information you provide — such as your name, email, phone number, the service you’re interested in, and any details you include when you contact us, book an appointment, or engage our services.
- Service information — documents and information you share so we can deliver a service (for example, for a visa application, tax return or business plan).
- Automatic information — basic technical data such as your browser type, device and pages visited, collected through cookies and similar technologies (see our Cookie Policy).
How we use your information
We use your information to:
- Respond to your enquiries and book appointments;
- Provide, manage and improve the services you request;
- Meet legal, regulatory and professional obligations;
- Communicate with you about your matter or appointment.
Confidentiality
Client confidentiality is fundamental to our work. We treat the information you share with strict discretion and only use it for the purpose for which it was provided.
Sharing your information
We do not sell your personal information. We share it only where necessary to deliver your service — for example, with a relevant government authority, certification body, or institution as part of an application or filing you have asked us to make — or where required by law.
Data retention
We keep personal information only as long as needed for the purposes described above and to meet legal and professional record-keeping obligations, after which it is securely deleted or anonymised.
Your rights
Subject to applicable Guyanese law, including the Data Protection Act, you may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.
Security
We take reasonable organisational and technical measures to protect your information. No method of transmission over the internet is completely secure, but we work to safeguard the data you entrust to us.
Third-party links
Our website and messaging links (such as WhatsApp, Facebook, LinkedIn and TikTok) may take you to third-party services that have their own privacy practices, for which we are not responsible.
Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date above reflects the latest version.
Questions about this policy? Contact us at info.shaleenglobal@gmail.com or +592 654 4029, or write to Shaleen Global Business, Immigration & Quality Solutions, Lot 121 Thomas Street, Kitty, Georgetown, Guyana.